Thank you for attending A Conversation with John Cusack as a VIP! To download your picture free of charge, locate the gallery for the performance you attended and click to enter that gallery. Scroll down to your picture, hover over it until the grey bar comes up on the bottom of the image and click the downward pointing arrow. This will download the full-size image to your computer free of charge. The shopping cart is available as a convenience if you would like to order any memorabilia items from SmugMug, but it is not required to be used to download your picture. If your performance has not yet appeared on the site, please check back again soon, we typically are able to post the galleries within three days of the event.